Back home

SMS Policy

How GrabAMatch uses text messages.

What GrabAMatch is

GrabAMatch is a peer coordination service for in-person sports and games — pickleball, tennis, bridge, mahjong, and similar weekly crew activities. When an organizer posts a match, the service texts the friends they personally invited so the group can confirm a roster and show up at the same place and time.

Message types

  • Invite. One text per invitee when the organizer posts a new match, with the match details and an RSVP link.
  • Reminder (T-24h). One text the day before a scheduled match to invitees who haven't declined.
  • Reminder (T-2h). One text two hours before a scheduled match to invitees who confirmed they're in.
  • Cancellation. One text to invitees if the organizer calls the match off.

That's the complete list. GrabAMatch does not send retention texts, "we miss you" nudges, marketing, promotions, referrals, or any kind of feed prompts.

How often you'll hear from us

Up to about four messages per match you're invited to. If you're part of a recurring weekly group, expect roughly one invite plus up to two reminders per week.

How opt-in works

You receive GrabAMatch texts because someone you know personally — a match organizer — added your phone number to a roster after you told them you wanted to be invited to their games. There is no automated number collection, no contact-list import, no purchased lists. The organizer who added you is responsible for confirming you consented before they entered your number.

How to opt out

Reply STOP to any GrabAMatch message and we will not send you another text. You can also reply UNSUBSCRIBE, CANCEL, END, or QUIT — any of them will stop messages for that phone number. Reply HELP to receive information about the service.

Carrier costs

Standard message and data rates from your mobile carrier may apply to GrabAMatch texts. GrabAMatch itself is free to use.

Supported carriers

All major U.S. carriers, including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, MetroPCS, U.S. Cellular, Cricket, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages.

More info

See our Privacy Policy for details on data handling, and our Terms of Service for service terms. Questions can be sent to info@grabamatch.com or by phone at (+1) 303-931-7347.

Operator

Thomas W Filippini dba GrabAMatch
439 N Williams St
Denver, CO 80218
United States